We want you to be completely satisfied with your purchase from The Mod Cabin! We encourage you to contact us prior to ordering if you have any questions about our products. If your order arrives damaged or with missing or incorrect items please contact us so that we may promptly correct the error. If you need to return unused items for refund or exchange please send them to the address below. Include the packing slip that came with your package, and a note detailing if you’d like an exchange or refund. Once we receive your package and determine the items are unused your refund or exchange will be processed.
Can I return my product if it arrives melted, or melts while I’ve stored it?
Products labeled with our melt warning are made with ingredients that allow the product to melt around body temperature. During the summer months, these products can get very warm in transit and may melt into liquid. The Mod Cabin is not responsible if the warned items arrive melted, and in most cases you should be able to place the products in the freezer for an hour and still be able to use them after they return to room temperature. Please note, we are not able to replace or refund these items if they melt in transit. Keep in mind that if you put them on the radiator, in a hot car, or in direct sunlight they’re going to melt. Please store them in a cool, dry location out of direct sunlight.
The Mod Cabin
406 1/2 E Geneseo St
Lafayette, CO, 80026
Please contact us if you have any questions. We know you’ll love your products from The Mod Cabin!