All of our products have a 100% satisfaction guarantee, and any swaps for a scent you aren’t happy with are free!
FREE RETURNS & EXCHANGES: We want you to be completely satisfied with your purchase from The Mod Cabin! If you need to return or exchange items please fill out the form below (or call us at 303-955-2414) first before sending anything. We will provide you with a return label and instructions on how to process the return/exchange.
We encourage you to contact us prior to ordering if you have any questions about our products. If your order arrives damaged or with missing or incorrect items please contact us so that we may promptly correct the error.
Can I return my product if it arrives melted, or melts while I’ve stored it?
Products labeled with our melt warning are made with ingredients that allow the product to melt around body temperature. During the summer months, these products can get very warm in transit and may melt into liquid. If an item arrives melted place the product in the freezer for an hour and allow it to return to room temperature before using it. If the product feels gritty this is due to the all natural ingredients melting. Just warm it in your hands before applying for a smooth finish. Please store in a cool, dry location out of direct sunlight.
Please contact us if you have any questions. We know you’ll love your products from The Mod Cabin!